Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Chip and B&G Payment Solutions B.V. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to B&G Payment Solutions B.V. includes Chip. The app is a comprehensive digital payment solution. By using Chip, you consent to the data practices described in this statement. 

Collection of your Personal & Sensitive Information 

In order to better provide you with products and services offered on our Site, Chip may collect personally identifiable information, such as your: 

  • First and Last Name
  • E-mail Address
  • Phone Number
  • User Contact information
  • Address
  • Government-issued photo identification document
  • Device information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Chip’s public message boards, this information may be collected and used by others. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the app. These may include: (a) registering for an account on our app; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our app. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

Chip collects and uses your personal information such as phone number, user First name & Last name, E-mail,address, Birthday, ID number, Merchant CCRN number,Tax Id, Credit card and Bank information to operate its website(s) and deliver the services you have requested. All users information will be securely saved and protected in back-end administrative dashboard which is bgpaymentsolutions.com/api.

Chip accesses contacts in order to connect users with their friends and family if they are already members of our platform.

The user Address and Identification card are also collected in order to verify billing information, as well as maintaining compliance with the local guidelines of AML/CFT procedures and Chip’s internal KYC policy on bgpaymentsolutions.com. If you purchase Chip’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

Chip may also use your personally identifiable information to inform you of other products or services available from Chip and its affiliates. 

Sharing Information with Third Parties 

Any Personal Data that CHIP has access to shall never be shared without your consent. In various processes / submission of applications / availment of product/service offerings, we even seek your explicit consent to use / share your Personal Data. Chip does not sell, rent or lease its customer lists to third parties. 

Chip may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Chip, and they are required to maintain the confidentiality of your information. 

In CHIP business and operational processes, we only share the data on a partial and “need-to-know” basis to designated personnel or partners or service providers.

We will share your data with competent/ legal/statutory/regulatory agencies / authorities or partners/service providers acting on our behalf (as the case may be) in following cases:

  1. only for enabling the provision of the products/services availed by you, strictly on a “need to know” basis and subject to applicable laws.
  2. it is directed or required by legal/regulatory / statutory / governmental authorities under applicable laws/regulations though a legally obligated request.
  3. it is required by financial institutions to verify, mitigate or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations. 

External processing

We may provide your personal information to our affiliates or other trusted businesses or persons or service providers engaged by us, or institutions that we partner with to assist us with providing you with products/services to better serve your needs and interests, based on your instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. We also use your Personal Data to fulfill the requirements of applicable laws/regulations and/or court orders/regulatory directives received by us.

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Chip. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Chip. 

Security of your Personal Information 

Chip secures your personal information from unauthorized access, use, or disclosure. Chip uses the following methods for this purpose: 

 – SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Children Under Thirteen 

Chip does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications 

From time to time, Chip may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from Chip, you may opt out of such communications by Contacting us via email. 

External Data Storage Sites 

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Links to other websites

Our website may contain links to other websites which are maintained by us. 

Changes to this Statement 

Chip reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our app, and/or by updating any privacy information on this page. Your continued use of the app and/or Services available through this app after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

Chip welcomes your questions or comments regarding this Statement of Privacy. If you believe that Chip has not adhered to this Statement, please contact Chip at: 

B&G Payment Solutions B.V.
Chuchubiweg 17
Curaçao

Email Address:
info@bgpaymentsolutions.com

Effective as of June 19th, 2020